Policies

TICKET INFORMATION

Tickets for Cumberland County Civic Center events are available at the Civic Center Box Office and all Ticketmaster locations. Tickets may be charged by phone by calling (207) 775-3458 (Civic Center) or (800) 745-3000 (Ticketmaster). Service charges apply on all phone orders, outlet and online sales.

To purchase tickets online, click here!

Specific seat availability is not an option over the phone. Please check the "tickets" page of our web site for current Box Office hours or call the Box Office at (207) 775-3458.

CREDIT CARDS

The Civic Center Box Office welcomes MASTERCARD, VISA, AMEX and DISCOVER as forms of payment. Personal checks are accepted up to seven business days prior to an event. There is a $20 charge for all returned checks. Personal checks cannot be accepted for General Admission events. On occasion, the Civic Center Box Office is required to accept cash only at the ticket window on the first day of ticket sales for a specific event. A TD Banknorth ATM is located in the Civic Center lobby for your convenience.

GROUP DISCOUNTS

Group discounts are available for many events. Group size and amount of discount vary depending on the show. For more information, or to have your group added to our mailing list, please call our group sales department at 207-775-3481 ext. 348

REFUND POLICY

Please remember that tickets for Civic Center events may not be refunded or exchanged. This includes instances of inclement weather. Event information in this Web site will be updated as frequently as possible. However, events are subject to change without notice.

GIFT CARDS

The all new Civic Center gift card is available in any denomination at the Civic Center Box Office and can be used to purchase tickets through the Box Office for events such as concerts, ice shows, Pirates’ Hockey and Harlem Globetrotters. Gift cards may also be redeemed for show merchandise and concessions items at any Civic Center point of sale accepting credit cards! Gift card may not be used for Pirates'merchandise.

FOR YOUR PROTECTION

Please be aware that the ONLY authorized ticket selling agencies for Civic Center events are the Civic Center Box Office and any licensed Ticketmaster location. The only authorized charge-by-phone numbers are:

Cumberland County Civic Center: (207) 775-3458
Ticketmaster: (800) 745-3000

The only authorized website is www.Ticketmaster.com