| | |
|
| ||
| ||
| |
The Civic Center recognizes the special needs of patrons with disabilities. Every reasonable effort will be made to accommodate the seating and service requests of patrons with disabilities in accordance with the guidelines set forth in the Americans with Disabilities Act and the Maine Human Rights Act.
It is our policy to provide one wheelchair seat and one companion seat for a guest or attendant in the designated accessible seating location. This policy also applies to patrons with hearing impairments and visual impairments.
Requests for accessible seating and services should be made by calling the Civic Center Box Office at (207) 775-3458 during regular business hours. Requests for ASL interpretation must be made at the time of ticket purchase and well in advance of the event.
For most events, special event staff members are stationed in the main lobby to assist patrons with disabilities. The Civic Center also has several wheelchairs available to assist patrons with mobility limitations to their seats if needed.
ACCESSIBLE ENTRANCE
Patrons in wheelchairs or with limited mobility should use the Spring Street entrance to the Civic Center. There is a drop-off area, a ramp from the sidewalk to the lobby plaza and an electric door into the lobby located at this entrance.
HANDICAPPED PARKING
Handicapped parking spaces are located inside the City of Portland Parking garage located next to the Civic Center. Patrons parking on the upper floors should take the elevator located in the northwest corner of the garage to the first floor and use the ramps that go down to the Spring Street sidewalk level. The ramp to the Civic Center is located through the lower level of the parking garage on Spring Street.
Patrons in oversized vans or busses that will not fit into the garage adjacent to the Civic Center should call the Civic Center at (207) 775-3481 x 0 to make arrangements for parking.
LISTENING ASSIST DEVICES
Listening amplification devices are available in the administration office. It is recommended that patrons call in advance to reserve these devises at (207) 775-3481 x 304.
| | |
|
