POLICIES

TICKET INFORMATION
Tickets for Cumberland County Civic Center events are available at the Civic Center Box Office and all Ticketmaster locations. Tickets may be charged by phone by calling (207) 775-3458 (Civic Center) or (800) 745-3000 (Ticketmaster). Service charges apply on all phone orders, outlet and online sales.


To purchase tickets online, click here!

Specific seat availability is not an option over the phone.  Please check the "tickets" page of our web site for current Box Office hours or call the Box Office at (207) 775-3458.

CREDIT CARDS
The Civic Center Box Office welcomes MASTERCARD, VISA, AMEX and DISCOVER as forms of payment. Personal checks are accepted up to seven business days prior to an event. There is a $20 charge for all returned checks. Personal checks cannot be accepted for General Admission events. On occasion, the Civic Center Box Office is required to accept cash only at the ticket window on the first day of ticket sales for a specific event. A TD Banknorth ATM is located in the Civic Center lobby for your convenience.

GROUP DISCOUNTS
Group discounts are available for many events. Group size and amount of discount vary depending on the show. For more information, or to have your group added to our mailing list, please call our group sales department at 207-775-3481 ext. 348

REFUND POLICY
Please remember that tickets for Civic Center events may not be refunded or exchanged. This includes instances of inclement weather. Event information in this Web site will be updated as frequently as possible. However, events are subject to change without notice.

GIFT CERTIFICATES
Gift certificates are available in any denomination through the Civic Center Box Office. Certificates may be redeemed for any Civic Center event.

FOR YOUR PROTECTION

Please be aware that the ONLY authorized ticket selling agencies for Civic Center events are the Civic Center Box Office and any licensed Ticketmaster location. The only authorized charge-by-phone numbers are:

Cumberland County Civic Center: (207) 775-3458
Ticketmaster: (800) 745-3000

The only authorized website is www.Ticketmaster.com